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View Full Version : Hey Mark.....



Boppa-Wasch
08-30-2007, 12:38 PM
This box still under warranty???? The fourth pic shows where the four wheeler ended up. Flipped it head over heels.....it ended up up on the tire's and still running. I ended up on the ground in a LOT of pain. Folded me in half, the Box(s) kept the thing off my head. But I think I hyper extended every muscle in my lower back, have a very sore left shoulder and left knee. Minor damage on one of the four cigars in the Otter Box. Where do I send it for the Warranty???????

dpricenator
08-30-2007, 12:44 PM
walk it off!!! bummer about the smoke though.


jk, hope you feel better.

Headbanger
08-30-2007, 01:00 PM
Damn Ray, that is messed up. I hope you get better soon. Far as the box goes, good luck with the warranty.

CWS
08-30-2007, 01:13 PM
Hey Ray. Dont go gittin yourself killed now. Hope all is OK. I hate back injuries. As far as the box...if its an Otter Box, send it to them and I bet they replace it.

jwintosh
08-30-2007, 01:28 PM
that sucks! bummer for the box, too!! hope you're alright!!!

cvm4
08-30-2007, 03:31 PM
Damn Ray, you gonna let that little bitty hill do you like that???

N2Advnture
08-30-2007, 03:42 PM
GOOD GOD RAY!

Sorry to hear that you didn't come out unscathed bro!

Here is the Otterbox UNCONDITIONAL LIFETIME warranty info :thumbsup:

http://www.otterbox.com/services/customer_service/#policyGuarantee

Hope this helps

~Mark

tedski
08-30-2007, 03:46 PM
Ray ... next time remember that YOU don't come with a lifetime warranty. Keep the rubber side down on all moving vehicles. Hope you feel better soon.

Gummi Bear
08-30-2007, 04:09 PM
Holy Cow!!!

SO, what's the rest of the story.

I'd love to work in a warranty department, the stories have got to keep you in stitches as you replace/repair folks' stuff.

Cigar_Jack
08-30-2007, 04:10 PM
That's nothing... my brother nearly took off his scrotum when he had to jump off his dirt bike once.

Seriously though I hope you feel better soon and sorry about the cigars.

rpb67
08-30-2007, 05:27 PM
Looks like that one realy took a beating !

Whoa...nice that they have lifetime warranty though.

David
08-30-2007, 07:15 PM
It would have been covered if you hadn't put those damn stickers on it! :grin:

joshua
08-30-2007, 11:07 PM
GOOD GOD RAY!

Sorry to hear that you didn't come out unscathed bro!

Here is the Otterbox UNCONDITIONAL LIFETIME warranty info :thumbsup:

http://www.otterbox.com/services/customer_service/#policyGuarantee

Hope this helps

~Mark

That "unconditional" warranty sure has a lot of conditions.

AZsteelman
08-31-2007, 08:25 AM
man, a drunk on a 4 wheeler will do it every time...no wait, that would have been me...sorry...

hope you get better soon!

RonC
08-31-2007, 09:21 AM
Otterbox will DEFINETELY replace the Cigar Caddy. This came right from the horses mouth. I wanted to check for myself. I have been selling a lot of them, and I wanted to be sure how unconditional the guarantee was.

RonC
08-31-2007, 10:13 AM
Ray, I can take care of it for you if you havent done it already. I will ship you a new case, and Otterbox will send me a replacement on my next shipment. LMK if you need my help.

smokem94
08-31-2007, 11:54 AM
Damn Ray!! Hope you are OK. I flipped mine over on me movin cows a couple months ago and thought I was OK....the pain started a couple days later!!!

CWS
08-31-2007, 12:29 PM
Ray, I can take care of it for you if you havent done it already. I will ship you a new case, and Otterbox will send me a replacement on my next shipment. LMK if you need my help.

Nice going Ron. This why your deal with sponsors; they are the good guys.

smokem94
08-31-2007, 12:38 PM
Hey Ron....my Avallo broke so can you ship me a new one????? A little bigger this time!

cvm4
08-31-2007, 03:34 PM
:rofl: If only that worked

RonC
08-31-2007, 04:02 PM
ship that avallo back to otterbox, and i am sure they will send you something

David
08-31-2007, 04:06 PM
Ray, I can take care of it for you if you havent done it already. I will ship you a new case, and Otterbox will send me a replacement on my next shipment. LMK if you need my help.

:applause: :applause: :applause: :applause:

Boppa-Wasch
09-01-2007, 10:01 AM
Ray, I can take care of it for you if you haven't done it already. I will ship you a new case, and Otterbox will send me a replacement on my next shipment. LMK if you need my help.
Thanks Ron..pm sent.

Went to the Doc yesterday, x-rayed left shoulder and left knee. Still a little swollen but nothing broken. Gave me some muscle relaxers and Ibuprofen. Feeling somewhat better. Still pain in the lower back area.

BradMc
09-01-2007, 10:21 AM
Ray:
Hope u r doing good, ( Remember at our age, we hurt a lil longer, then when we were Kids) Good Luck to ya Ray....

Electric Sheep
09-01-2007, 10:51 AM
Damn, good to hear you're not tore up TOO bad, Ray!

You sure do know how to bust an Otterbox!

RonC
09-03-2007, 06:37 PM
Ray, just got back from Washington. Otterbox 5er going out tomorrow.

Boppa-Wasch
09-03-2007, 07:02 PM
Feeling a little better each day.

BradMc
09-03-2007, 07:04 PM
Good to hear your on the road to recoverer.....

jrohrer
09-03-2007, 10:03 PM
holy crap Ray!!!!


glad your Ok man!...appears everything was straightened away with the otterbox....now the question is, what do they plan to do to replace the cigar their product ruined???:dunno: :glassesgr

texas_stang
09-04-2007, 04:08 AM
glad your feeling better. I have flipped many fourwheelers, but there always alot of beer involved

Boppa-Wasch
09-04-2007, 08:19 AM
holy crap Ray!!!!


glad your Ok man!...appears everything was straightened away with the otterbox....now the question is, what do they plan to do to replace the cigar their product ruined???:dunno: :glassesgr


Actually there was very little damage.....Had four in the box and only one had damage. And that was just to the wrapper on a Demi-Tasse. The other 3 were "OK". That's pretty good considering the box acted as the pivot point for the milk crate on the front. When the guys with me heard the "SNAP", they thought it was my back. Back muscle's are starting to feel better, Knee's still a little bruised and sore. I think I'll give up four wheel'in for a bit.

Boppa-Wasch
09-04-2007, 05:11 PM
On its way to ya Ron...

0413 8193 3050 1303 0110

RonC
09-04-2007, 05:33 PM
your replacement is on the way

Boppa-Wasch
09-04-2007, 07:25 PM
your replacement is on the way

Thankyou Sir!!!

The body is mending well............


Still think I'm too old for that kinda shh..........stuff. All four wheels on the ground for me in the future.:thumbsup: :grin: :clap: :yes: :smokingbo

caudio51
09-05-2007, 06:41 AM
Holy crap Ray! Glad to hear you are on your way to recovering.

Nice work on the replacement Ron, you are always a stand up guy.

Wasch_24
09-06-2007, 09:49 PM
Dang Dad, now that I see the pictures you sure are one lucky SOB...no offense to your mother. :rofl:

Viper139
09-07-2007, 06:31 PM
The main thing is that you are basically OK, sore for a while but will be OK.

Nice move Ron, warranty replacement and he did not even buy it from you. That is the sign of a true BOTL.

RonC
09-07-2007, 06:34 PM
Dave, you would do the same. Thanks for the compliment.