So I bought a Lenovo laptop in October last year to replace my Sony Vaiot that was six years old. The Lenovo started to fail hard drives in January. Finally in July, 5 hard drives/a motherboard/a processor/and memory later they decided to send me a replacement machine. Well it's been roughly 25 days since I received the replacement machine and guess what? The hard drive failed! I've already got this into a case escalation category and should be receiving a call with in 48hrs.
So do any of you tech guys know what I should say to them on the phone in order to possibly earn a money refund? I never want to use another Lenovo product after my experience of the last 7 months.