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I had the same problem. The website said "now shipping in one week" or something like that. Ordered, card charged, three weeks goes by with nothing. I send multiple emails over the next couple weeks with no response. I finally sent an email saying if I don't see a refund on my card in the...

When I click the contact tab, it just opens an email addressed to questions@heartfeltindustries.com I've sent a couple now with no response. Is there another place on the website that sends a direct message somehow?

Does anyone have any suggestions on how best to contact Heartfelt. I ordered 60% beads and am pretty sure they sent me 65%. I have emailed and sent a direct message to viper139, with no response.

Colibri double guillotine cutter for $25, seems like they run about $35 everywhere else: https://www.massdrop.com/buy/colibri-double-guillotine-cigar-cutter If you use my referral link to make an account, we both get $10. If that spooks you, don’t use it: http://dro.ps/b/HVi9Q9sJGb8O/l I’ve...

Padron Damaso. Picked up a couple of these out of curiosity. Started sour and harsh, not great, but by the end of the first third it turned into a really nicely rounded cigar. For the price I doubt I'd buy them again, but I wouldn't turn one down.

Either your hygrometers are off, or the panel display is off. Probably the latter. I would just set it to whatever gets the temp you want according to the hygrometers. I have my cc-300 panel set at 68, and that keeps it at about 70 according to my three sensorpush hygrometers, which I trust...

I have the cc-300, which I think is pretty similar to the 280. It is really nice. It straight up does NOT lose humidity. If anything I am still trying to get the humidity down. Smells wonderful every time I open the door. I have three sensors in it (top/middle/bottom) and the temp rarely...

Grand cru no 3. Just about the perfect cigar if you ask me.

The Cigar Authority care package is available again. You get the cigars they smoke on the podcast each week, in advance. Seems like you always get more than what it costs. http://www.2guyscigars.com/Cigar-Authority-Care-Package/

Oliva Serie G “Special G” Quite tasty!

I've had a CC-300 for a little over a month now. My advice is: 1- don't over season it. Just get it up to whatever RH you want, and then put your sticks in. 2- once the sticks are in, let it settle at your desired temp for a day or two, and then see what the RH is, before you start adding...

Perdomo small batch sun grown. Excellent little cigar.

First one of these. A disappointment.

Not wild about the vitola, but looove the flavor.

cigarmonster has the Nub Connecticut 354, ten pack for $41, or box of 24 for $75, free shipping. That is a smoking deal on the box price. The 354 is my favorite size in the connecticut, and is usually more expensive that the other sizes.

I'll add $.02 more from my experience. Once you see the RH you are looking for, don't immediately go adding bovedas or anything else. Just seal it up and let it sit for another day or two, and see what it reads. It probably will still settle up or down a bit. Make sure it is "settled" before...

Same thing happened to me. Ordered a 4-pack of 65% from Amazon, and for weeks it drove me nuts trying to figure out why the humidor refused to stay below 68%. Finally I took one of the packs and stuck it in a bag with a calibrated Sensorpush, and sure enough, it went to exactly 69%. I tested...

How did you like the quick draw Connecticut? I’ve got a sampler of those I haven’t tapped into yet.

Mi Querida gordita. Huge thumbs up.