I've said this before - but this is just a reminder. I'll be breaking BOTL over time in order to get it into a far better place. Just be patient if you can't reach us! We'll be back
you might want to give them a call, more than likely for some reason the system didn't push it through. happended to me once give ron a call he'll take care of it.
BTW I also searched for a number to call on the store and on the order confirmation email, but couldn't find any... Anywho for what it's worth, I oopsed so sorry