Problem with Palio cutters

[Mickeymorris626]

This is the second Palio cutter that's done this to me, can any of you shed some light as to why? Both cutters were made before they were purchased out as well.

The picture looks like it has rust or something, it does not, it's just flecks of tobacco of the cigar I cut before I noticed the damage

A little disclaimer here. I LOVE Palio cutters and I love the warranty on them. This isn't meant to be a flame or a cry for free stuff. I just want to figure out how I can protect my cutter.

 

[Erikcooper]

I have no useful information, I haven't had any problem out of mine and it's the only cutter I use. Maybe I can learn something I need to do so that this doesn't happen to mine as well


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[apnutter]

Mine did this as well. Looks like the blades cut into each other. I assumed a stem threw the blade direction just slightly off enough to torque them into one another. Mine was purchased years ago as well.

I had Palio replace it but getting a hold of customer service was a pain. They were great once I had gotten in contact with them. However, due to the wait, I purchased a Xikar and haven't looked back. The Palio is now rarely used.

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[Gunson]

I heard that they've fixed this with the new batch. My question is why do they still cost the same?


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[StogieNinja]

Blades are just too thin and fragile; hit a thick stem and it mangles the blade. It's why I stopped using Palio. I had to replace one twice.

 

[xjsnake]

That looks like a terrible heat treat on the blade. Sad when a big stem or two can ding a blade like that.

 

[ZaneG]

By the way the new warranty is terrible. They have had mine since Last August and I am still waiting. It's also $12.50 to have it looked at.

 

[Gunson]

Never heard of product being made better by sending to China to be manufactured. I guess time will tell.

 

[sofc]

Mine did this as well. Looks like the blades cut into each other. I assumed a stem threw the blade direction just slightly off enough to torque them into one another. Mine was purchased years ago as well.

I had Palio replace it but getting a hold of customer service was a pain. They were great once I had gotten in contact with them. However, due to the wait, I purchased a Xikar and haven't looked back. The Palio is now rarely used.

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Same with me. But I just went to a store that sold them and switched it out.

 

[dscl]

That sucks that happened! Thankfully never had a problem with my Palio and it's been holding strong for years!

 

[icehog3]

What I am curious about is what cigars some of you are buying that have big, thick stems in them?

 

[Craig Mac]

I had the same issue with mine, I really loved it when they worked but just got tired of replacing it. I went through 5-6 of them before I gave up, hopefully the new ones will be better.

 

[ZippoGeek]

That's the knock on the Palio. Xikar, Xikar, Xikar!

 

[mwlabel]

So you need more cutting instruments?

 

[Mickeymorris626]

So you need more cutting instruments?

https://38.media.tumblr.com/9ec0aeed0ef6f914d0daa05beb641648/tumblr_ndp649VVhG1s60v4go1_500.gif

Darn these Gifs and their fickleness with tapatalk...or my lack of understanding on how to post them

 

[Mickeymorris626]

Thanks everyone for the info. I'll probably just exchange it at the next shop that has them, figure third times a charm.

 

[ky70]

Wow Mickey. Sorry to see your cutter is in bad shape. Ironically, one of the strengths of Palio cutters is their ability to "slice" cigar caps because of their thin blades...but as has been shown in this thread, this strength can also be a weakness.
I had my first Palio cutter for 9 years and there were no blade issues but I did lose the detent resistance so it opened to easily(but after 9 years, I'd say it served its time) so I exchanged it for another one (the newer version) and have had that one for about 3 years now.

 

[Hendy]

No problems here either. I've had about 10 of them. But only one now (gave the others away like an a-hole). One I have is about 6 years old. Just can't get away from the function of the Palio. Xikar is great but not as "well timed" as the cutting motion of the Palio. My dos centavos


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[K Williams]

Never heard of product being made better by sending to China to be manufactured. I guess time will tell.

I'd prefer Taiwan or Japan. They make quality knives.

 

[K Williams]

That sucks that happened! Thankfully never had a problem with my Palio and it's been holding strong for years!

Same here with the three I have that get constant use.