I've said this before - but this is just a reminder. I'll be breaking BOTL over time in order to get it into a far better place. Just be patient if you can't reach us! We'll be back
Not sure I gave up on mine. It quit regulating well after about 8 months. Have had out of my humidor for about 2 weeks and crystals haven't shrunk at all. Not worried about it for the $10 or whatever I paid.