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Small batch cigar...

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Jan 31, 2015
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I just received my first order from small batch. Man, those guys are awesome. Fast shipping, great prices and each ziplock full,of smokes had its own boveda pack. They were triple wrapped in bubble wrap to make sure they made the journey across the pond safely. Can't say enough good thinks about this first experience with them.
 

StogieNinja

Derek | BoM June 2014
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Mar 28, 2012
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I started a thread about them last month. Drew and crew are some great guys. I have some good friends who frequent Maximars, and I'm told they're as awesome in person as they are via the online store.
 
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Feb 2, 2015
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Florida
Yes, Small Batch is a great place. The problem for me, is that they don't carry a few of my favorite brands. I would love if that changed!
You can email them and ask about stuff not on the website. So...the problem for you could become they DO offer what you're looking for!

"Small Batch Cigars isn’t new to the scene—we’ve had 15 years of B&M experience in the industry. We want you to know that the items listed here don’t extend to our full supply. Our large inventory extends into your boutique favorite items to the everyday cigar you’ll light up to enjoy regularly. If your looking for something special and you don't see it here please shoot us a email. "
 
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Dec 13, 2014
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I emailed them Sunday night around 7pm. One hour later, Andrew emailed me back and said he added the box I requested to the website. Amazing customer service.
No doubt brother. Last Saturday I got busy and forgot to order a Las Brumas 5er. When I checked they were gone but they still had boxes. Emailed to see if he could split one more box and it was done and emailed me back within 20 min.
 

The Munt

Observe everything. Listen intently.
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Mar 29, 2015
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Karalee, QLD, Australia
It's been said many times before but I need to say it too.

Small Batch Cigar is an absolute class act!
It's such a breath of fresh air to have such great customer service, prompt communication and a great experience.

Being an international customer who doesn't buy bulk or wholesale amounts I have experienced a lot of "don't really want to know you" attitudes with certain vendors, this is almost understandable as there is a lot more involved with International sales, from the credit cards I use, to the packaging and physically having to go into the post office, but I gotta say Andrew @MrSmallBatch has really opened my eyes to how a customer should be treated.

It's pretty awesome that a sponsor of BOTL can deliver such a positive buying experience, so if you've been thinking about trying them out I'd say go for it! You won't be disappointed.

Lol reading that back it looks like I have a vested interest in them... But just another happy customer who will be sending my business their way from now on.
 
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