Another showing of a true class act by The Crowned Heads

[TraderCigarCo.]

Came across this stuff from the Cigar Cartel Facebook page. Guess some folks were finding beetles in their CH boxes. Here's johns letter in response.

My hat is off to you sir. You're the reason my humidor looks like this.

EDIT: Here is the link to the I saw on Cigar Cartel. https://video-atl1-1.xx.fbcdn.net/hvideo-xap1/v/t42.1790-2/11753316_10153511086163217_502713499_n.mp4?efg=eyJybHIiOjMwMCwicmxhIjo1MTJ9&rl=300&vabr=152&oh=b3314b53939c26e4fbf65645bea9d80f&oe=55A7BC1C

 

[THEMISCHMAN]

It's been said elsewhere but I'll say it here. I hope people have some integrity with this. @JonHuber is legit when it come to taking care of his customers. I think anything that has beetle damage should be sent back for verification. Just to keep people honest.

 

[TraderCigarCo.]

It's been said elsewhere but I'll say it here. I hope people have some integrity with this. @JonHuber is legit when it come to taking care of his customers. I think anything that has beetle damage should be sent back for verification. Just to keep people honest.

Completely agree.

 

[Ducttapegonewild]

You're the reason my humidor looks like this.

You mean, somewhat empty?

 

[THEMISCHMAN]

Derailed in 3 posts. Hahahaha

 

[Dick Leighton]

It's been said elsewhere but I'll say it here. I hope people have some integrity with this. @JonHuber is legit when it come to taking care of his customers. I think anything that has beetle damage should be sent back for verification. Just to keep people honest.

@JonHuber has gone above and beyond numerous times in the customer service aspect as we've all seen on here.

It can only help, especially for times like this when the "B Word" gets thrown around so loosely.
Even the word causes sheer panic, let alone an actual encounter.

 

[daleo8803]

Damn that sucks! I'm a BIG crowned heads fan but I haven't had any bug problem. I will say thank you Jon for sticking by your product ! You and your company are a shining star for all other cigar company's to follow!

 

[TraderCigarCo.]

You mean, somewhat empty?

OVERFLOWING!! Lol

 

[TraderCigarCo.]

Derailed in 3 posts. Hahahaha

Unbelievable, right?!

 

[jonnylieberman]

You mean, somewhat empty?

Empty and small.

 

[TraderCigarCo.]

Empty and small.

NOPE NOPE NOPE!

It's just the angle of the picture!! It's HUGE!

 

[jonnylieberman]

NOPE NOPE NOPE!

It's just the angle of the picture!! It's HUGE!

I can see you've had to use that line before.

 

[Jesse]

NOPE NOPE NOPE!

It's just the angle of the picture!! It's HUGE!

I can see you've had to use that line before.

Was just going to say that. haha

 

[TraderCigarCo.]

I can see you've had to use that line before.

hahaha

 

[redneck_toy]

Jon is one stand up businessman and his products are top notch. If this doesn't make you a customer for life, I don't know what would.....
Class act all the way. Just hope people don't take advantage of his generosity.

 

[CeeGarOne]

Kudos to you Mr. Huber, that type of integrity breeds happy happy customers of which I am one.

 

[jonnylieberman]

I would just like to add that the 2014 Angel's Anvil is incredible.

 

[chrishorsley13]

That is what makes a casual customer become a very loyal customer.

 

[ChiefIlliniwek]

I can see you've had to use that line before.

Awesome.

Back to topic, I saw a few of these posts about beetles on Facebook yesterday. Very classy of Jon to do this.

 

[CaptainRon]

I checked my small Crowned Heads sampler box that I received recently and it was all good. I'll have to get more Crowned Heads cigars!