Just wanted to share two positive experiences.
I had purchased a hygro from heartfelt over the summer and it had been acting funny over the last couple of weeks. I recalibrated with the salt test and it was way off. I contacted them and David said that the performance was unacceptable. He offered me a refund, which I promptly turned around and purchased some more 65% beads. Thanks again David.
I also ordered some stuff from tower cigars. I had emailed them earlier in the week about some illusione short coronas I had wanted to try. He called me today to let me know he had some and he could add them to my order I had placed yesterday. Awesome service and great prices.
:skew:
I had purchased a hygro from heartfelt over the summer and it had been acting funny over the last couple of weeks. I recalibrated with the salt test and it was way off. I contacted them and David said that the performance was unacceptable. He offered me a refund, which I promptly turned around and purchased some more 65% beads. Thanks again David.
I also ordered some stuff from tower cigars. I had emailed them earlier in the week about some illusione short coronas I had wanted to try. He called me today to let me know he had some and he could add them to my order I had placed yesterday. Awesome service and great prices.
:skew: