iPhone help

[cgraunke]

I know there are some Apple guru among us...
My wife dropped her iPhone 5, screen is shattered to the point you can't make out any image and it doesn't recognize any touch. She's never synced it to her current laptop, and never had iTunes installed. Now, trying to get images from her camera I'm about ready to do a few mag dumps on the Damn thing, as well as anything else Apple related I can get my hands on. Of course, every piece of software I've tried to install, including iTunes, wants you to confirm something or other on the phone to authorize use on the computer. There's the kicker - you CAN'T authorize anything on the phone as it won't recognize any touch!
There HAS to be a way to connect and bypass the Apple security bullshit. Any of you have any experience?

And, to save the trouble, here's what I already know:
*Hindsight doesn't help here - I don't need to hear it.
*The idjits at the Apple store are a waste of skin - No need to bring it there
*I know I can buy/replace the screen in order to fix the "authorization" problem, but that's $70+ I'd rather not spend if it isn't absolutely necessary. If I have to, I will, to recover pictures & video of our babies. But it's a last resort.

I appreciate any further insight!
Thanks much,
Clint

 

[Brazos Hunter]

I believe your last resort (That I am aware of) is your only option...

 

[cgraunke]

Oh, and I am able to get the phone to recovery mode with the 3 sec/10 sec bit, if that helps with any specific applications...

 

[Wicket]

Clint can you use voice to type still?

 

[Angry Bill]

Somehow you need to get the info to the cloud.

 

[cgraunke]

Not sure. Not an Apple guy. How would I go about such a magical feat?!

 

[Madcox]

Do a hard reset. Hold down home button and power button at same time to see if it will reset and allow it to recognize touch. Hold them down til you see the apple logo then release

 

[cgraunke]

Do a hard reset. Hold down home button and power button at same time to see if it will reset and allow it to recognize touch. Hold them down til you see the apple logo then release

That was a great idea, and I was able to do the reset. But it just reinforced the fact that there really is no touch responsiveness.
Good thought, though!

 

[Wicket]

Did you have iCloud updates on? My bad I see she never synced now

 

[cgraunke]

Did you have iCloud updates on?

She did, but somehow it only backed up a small number of photos. That was easy to get to via the website.
Looking for a direct connection now.

 

[Wicket]

I think if you connect with USB cable you can still take photos off with the computer. Not sure it's been a long time since I've done a wired connection.

 

[cgraunke]

I think if you connect with USB cable you can still take photos off with the computer. Not sure it's been a long time since I've done a wired connection.

Nope. Just shows that her phone memory is almost full, but won't show any actual files.

 

[Wicket]

Are u trying to do this on a Mac?

 

[cgraunke]

No.

 

[Brazos Hunter]

Another thing would be to take the Sim card out of the new phone, put it in the broke one, get siri going and download to a computer. Then reinstall the sim card in the new phone and xfer data to the new phone?.? Just a thought

 

[cgraunke]

Hmmm... No SIM cards for Sprint, but I might be able to find the MEID# and transfer service online.

 

[jmartins]

Here is a bypass that I use...
Plug it into your computer, Look up the phone once it connects to the computer(you will need to go into your computer settings to show hidden files)
Once you do that you will be able to see the folders that are sitting on the phone, you will need to go through each folder and take the information that you need.
I have had to do this before, and if I am not mistaken it was done once without the phone ever been tapped into a computer or authorized.
If you do need more help you can PM me.
JM

 

[TraderCigarCo.]

My suggestion would be to take it to an apple store and see if there's anything they can do. Not sure if they can.

 

[tadpole]

how important are the pictures to you? are they worth 130$ to you? because if so...
https://www.apple.com/support/iphone/repair/screen-damage/

 

[jerseyjetset]

Here is a bypass that I use...
Plug it into your computer, Look up the phone once it connects to the computer(you will need to go into your computer settings to show hidden files)
Once you do that you will be able to see the folders that are sitting on the phone, you will need to go through each folder and take the information that you need.
I have had to do this before, and if I am not mistaken it was done once without the phone ever been tapped into a computer or authorized.
If you do need more help you can PM me.
JM

This will work. You need to make sure you show hidden files or you won't see anything.