Jon is the man

[Wicket]

So as some of you know I had a slight issue with my JH. Well in no time Jon contacted me gave his personal cell number and had a new box sent. This my friends is the norm for CH customer service and one of the reasons I still support them. On top of the new sticks which look amazing! Jon added a nice new hat, sticker and CH bands.

Please support people like CH we need more good guys in the world.

 

[Sirspanksalot]

Always cool seeing these threads. Good stuff, Jon

 

[BrewinHooligan]

This is above and beyond and one of many reason more of my cigar budget is being directed to Crowned Heads. It also helps that I am in love with the product. Can't wait to hit the B&M this weekend

 

[Rupe]

Jon is good people no doubt. He has provided SUPERIOR customer service for me on more than one occasion.

CHFL!!

 

[Kingpin]

Way to go Jon. One of the best around when it comes to CS.

 

[Zz_JC_zZ]

It really is great to see this. Awesome service from Jon and Crowned Heads. I wish every company out there performed this way. Nice bonus swag too.

 

[Ducttapegonewild]

Like I need another reason to send money their way...

Jon, if you read this, thank you for being excellent with customer service. Also, thank you for taking such good care of Joe.

 

[problemsolverjc]

Stand up response from Jon as always. He's a stand up guy!

 

[plumber1965]

Funny, the GF and I were just talking the other day about how customer service has seem to die in this day and age. Maybe we can get it back with people like Jon leading the way and showing them how it shold be done!! Well done Jon, Another fine example of your commint and devotion that you show your customers.

 

[Whtwtrman79]

i agree and support them, its nice to see that some companies really care about their product and their customers

 

[Senor Perfecto]

Cheers!

 

[ItsBarbarino]

This is why Crowned Heads has a lifelong fan in me. Glad it got straightened out Joe!

 

[Argus17]

I had never tried a CH cigar before joining this forum, and seeing all the great things Jon does for his customers. Now they are in my regular rotation, and I'm a customer for life. Once again, Jon, great customer service.

 

[Eric_kruger]

Stand up guy! This is awesome!

 

[jonboy]

Sweet!

 

[WNYTONY]

Love the Crowned Heads blends - can't wait to try Jericho Hill
Nice touch with the hat

 

[apnutter]

Why I love them.

 

[ChefBoyRG54]

Need more good guys and more good guys making as great of cigars as CH!

 

[jonesry09]

Customer service has been probably 95% of the reason I have stayed away from companies, brands and products. It's so nice to see companies taking care of their customers and backing the products that they put out!!! Well done CH!!

 

[Stogie_Bear]

Incredible customer service. I, too, will be redirecting funds to support CH. Too often does customer service fall at the wayside at companies with a great product that lose sight of their priorities. It is awesome to see a company with clear priorities and a fantastic product line. Way to go, CH.