I was disappointed when i first got my Xikar multitool, but now it feels strange to use anything else. That said the palio will do a very clean cut in less than a second, while u need a bit more time to carefully cut your cigar to your liking with the MTX. But that's just a part of my cigar ritual nowadays.
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palio or xikar mtx
- Thread starter ninjafox99
- Start date
Update: I just ordered a Palio. I'm pretty sure i'll get the MTX sooner or later. Thanks for all your opinions!
Have you thought about sending it back to Xikar? I know they have that no-questions-asked warranty.
Yeah, but I just never decide to do it. Too much work. lol
I'm a HUGE Palio fan. I bought a Carbon Fiber unit awhile back. When cutting a cigar that (apparently) had a big stem inside, my Palio got a tiny little notch in it. It didn't affect the cutting ability, but it nagged on me. I exchanged a few messages with Marc Aub from Palio and he fixed it so I was able to work an exchange at a B&M that sold Palio. (Buckhead Cigar in the Atlanta area). I walked in with TimD and brought out my cutter...the owner, without hesitation, brought out a new one and exchanged it right then and there.
The new one I got from them isn't cutting as awesomely as it used to and I was thinking that it's just par for the course. Marc once again told me to SEND IT IN ASAP. It's on the way back to them, and I know a new one will be on its way. They prefer you never be without a cutter and exchange it at a local dealer, but I have none here in the great state of Eastern Washington.
I have NO complaints about their customer service.
That having been said, I also have NO complaints about Xikar customer service. I've sent in a Xikar cutter that I dropped and it broke into many individual pieces (spring lost forever). They sent me a new one no questions asked.
All of this to say that both companies have an AWESOME return/exchange warranty. I like the idea of a little multi-tool that I can put on my key ring. However, my day-to-day cutter that remains in my pocket is the Palio.
The new one I got from them isn't cutting as awesomely as it used to and I was thinking that it's just par for the course. Marc once again told me to SEND IT IN ASAP. It's on the way back to them, and I know a new one will be on its way. They prefer you never be without a cutter and exchange it at a local dealer, but I have none here in the great state of Eastern Washington.
I have NO complaints about their customer service.
That having been said, I also have NO complaints about Xikar customer service. I've sent in a Xikar cutter that I dropped and it broke into many individual pieces (spring lost forever). They sent me a new one no questions asked.
All of this to say that both companies have an AWESOME return/exchange warranty. I like the idea of a little multi-tool that I can put on my key ring. However, my day-to-day cutter that remains in my pocket is the Palio.
I have both and love both. I'm a KC guy (hometown of Xikar) so I'm partial to them. However, I really like my Palio, too.
Just depends on my mood for the day.
Congrats on your new Palio. Enjoy searching for the right time to buy your Xikar MXT.
Just depends on my mood for the day.
Congrats on your new Palio. Enjoy searching for the right time to buy your Xikar MXT.
thanks again everyone for your input. I just wanted to give an update - the Palio came in today. it feels great in my hand and makes a clean cut. got it from RonC's site and it came with a neat metal cigar stand. Now... time to look for that MTX. :stretchgr
another update: I should change the title of this thread to which one first, because - fast forward a couple of weeks later - I just ordered an MTX tonight on the monster. thanks again everyone for all your input.
Palio. Hands down the best