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  • BOTL UPCOMING MAINTENANCE

    Hi Everyone, as mentioned in my introduction post, BOTL needs quite a bit of updating, patching and whatever else I might come across. Over the next few weekends BOTL may be unreachable on occasion as I do migrations or updates, etc. Just be patient - we'll be back! I'll generally try to keep these maintenances until later in the evenings.

Promethues lighters

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Oct 31, 2009
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Location
DC/Tampa
I had 2 crap out on me.They were from the 06 Don Carlos set. Has anyone dealt with customer service and how did it go?
 
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Feb 8, 2010
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Cen Cal
I have the same one... The seals went out... I took it to my local b&m where I bought it ...they sent it to Prometheus... got it back in about a week... worked better than when I bought it new...

I did try and get in touch with their Cust Serv several times.... never returned an email... If you do send it it on your own its gonna be $25 to fix it...

I have heard bad things about their CS... but an authorized dealer would be my recommendations....
 
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