That would be my guess if there's such a variation.
I've had so many dented tins from P&C but not as bad or unfortunate as a few others that I've seen pictures of when they opened the box. They don't use any packing materials. And if they do, it's maybe 1 or 2 air pillows if that. Just put it in the box and away it goes hoping to arrive in one piece.
he told us to call customer support, nothing he can do
I agree... I guess people just expected "safer" packaging.
They're boxes packed by employees, so it's likely based on the employee. Some low-on-the-totem-pole guy probably got reamed by management because the shipping team was going through too much on packing material, so the guy said screw it and now packages with minimal care. Tale as old as time.
Savage
I don't think anyone was bashing them. My biggest concern was if that was consider their standard packaging based off experience from other brothers here.
Tagging an employee that has nothing to do with the shipping or retail aspect of JR and then continuing to talk about it in the manner it was discussed felt like bashing to me. I am not saying that was the original intent.
I've had numerous international packages show up in nothing but a bubble mailer, without any extra bubble wrap or protection - these were at least packed in a box, they were fine.
False. Everything that occurs at JR is in one way or another related to @ar2381. He is their cornerstone.
