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  • BOTL UPCOMING MAINTENANCE

    Hi Everyone, as mentioned in my introduction post, BOTL needs quite a bit of updating, patching and whatever else I might come across. Over the next few weekends BOTL may be unreachable on occasion as I do migrations or updates, etc. Just be patient - we'll be back! I'll generally try to keep these maintenances until later in the evenings.

Tatuaje "The Face"

njstone

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I'm glad the "regular" boxes still say something cool--I like it! Plus it's just a box of 10, which is so much easier to pull off budget-wise.

I'll hopefully be able to burn a Face around Halloween (or the day before), and if I like it a lot I'll try to hunt down a box.
 
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I was wondering the same, I know that I am in the top 5 in at least 2 stores.... It would really piss me off to find out some shops were taking numbers, names and emails (with some taking payment info) and not even calling people back to tell them they went a different route. If that is the case, obviously they wont see me attempt to be a return customer.
I would be very disappointed if the verbal promise to provide a service/product was broken.
I've not gone hunting elsewhere since a clear promise was made. To not follow through...
I'd have no beef not only not having further business there but sharing with my brothers here the extend of the commitment broken for them to know how the place operates.

In my opinion this is an incredible chance to earn new customers. We are cleary spending $ on premium cigars, so to provide this transaction as promised and in a professional way would be incredibly wise. After how several places handled Drac last year, I know I'll never consider taking my business there, and many others have said the same.
Keep it simple, keep the commitments, professionally, and you should see return customers!
 
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twenty5

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Not sure who you guys called but the one place that I called said that they would sell me one but they were selling packages containing the box, the lighter and the cutter.... lol
I said good luck and hung up.
 

njstone

BoM January 2010
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I would be very disappointed if the verbal promise to provide a service/product was broken.
I've not gone hunting elsewhere since a clear promise was made. To not follow through...
I'd have no beef not only not having further business there but sharing with my brothers here the extend of the commitment broken for them to know how the place operates.

In my opinion this is an incredible chance to earn new customers. We are cleary spending $ on premium cigars, so to provide this transaction as promised and in a professional way would be incredibly wise. After how several places handled Drac last year, I know I'll never consider taking my business there, and many others have said the same.
Keep it simple, keep the commitments, professionally, and you should see return customers!
Last year I was told by one of the 13 "You're number 13 on this list, haha, that's pretty lucky, right? Well, we're getting more than that so you'll be getting one for sure."

... they decided to ditch the list altogether and sell to others. They didn't bother to call me to tell me this, I found out here and then called them. I didn't buy any of their "special" Tats this year because of that incident.
 
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So have any of you called to see if they are waiting for the 13th or will you just wait for the phone to ring? I don't know if I will be stepping on any toes by calling and checking up seeing as how they are probably getting inundated with calls about availability already.
 

JGD

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So have any of you called to see if they are waiting for the 13th or will you just wait for the phone to ring? I don't know if I will be stepping on any toes by calling and checking up seeing as how they are probably getting inundated with calls about availability already.
I am waiting for the phone to ring. I don;t want to piss anyone off by calling and get "bumped." I have worked at places that would do that in the past.
 
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I am waiting for the phone to ring. I don;t want to piss anyone off by calling and get "bumped." I have worked at places that would do that in the past.
Same here. That's what I am trying to avoid. I am pissing my wife off in the process by asking her to call my phone every now and then just to make sure I do not have it on vibrate mode. I forget sometimes and miss calls that way.

I feel like Ice Cube in the movie 'Friday':
"You hear my phone ringing???"
 
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JGD

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I may be making this up, but weren't shops last year instructed that the cigars should be sold at MSRP, and not in package deals?
 

gibbleguts

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Wouldn't you like to know?
Not sure who you guys called but the one place that I called said that they would sell me one but they were selling packages containing the box, the lighter and the cutter.... lol
I said good luck and hung up.
To tell you the truth I actually really like this plan. There are exactly the same amount of dress boxes as lighter/cutter packages. For me if I did buy the lighter/cutter and couldn't find a dress box I would be really disapointed. If they don't sell this way then you can open them up to everyone else. Also as a retailer I wouldn't expect to get a repeat customer from the monster series. I only buy from b&m's and I still, unfortunately haven't reorder from the guys that were nice enough to help me out last year.
 

KPP

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I'd say it's far too early for folks to start worrying about not getting a call if they're on a list somewhere...

It's not even the 13th yet.

I'd assume most phone calls will start taking place early this week.
 

JGD

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Really unfortunate that they chose to do that...
Yea. They also offered me two other packages that included one or two sticks, along with other cigars and some gear. All seemed over priced and I was not interested as soon I as figured out that they were not selling the boxes by themselves.

On another note, I got a call on Friday from another of the 13 - they offered me (and I bought) a 10ct box. I was however disappointed that they charged local taxes when I am not from that state - ended up costing me $175 after $15 for shipping.
 
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I'm really glad I've never had to try to get into the Monster Series, nor needed to try any of them. Don't get me wrong, I appreciate it and all, and love the idea, and how they all look, just glad I don't have to go through the stress of trying to track them down, etc.
 
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