I've said this before - but this is just a reminder. I'll be breaking BOTL over time in order to get it into a far better place. Just be patient if you can't reach us! We'll be back
This is the type of customer service you might expect from a small mom and pop shop in a neighbhood, not one of the top cigar companies in the industry. This stuff continuously impresses me. Very nicely done, @JonHuber.