Same here. as I said you have very valid understandable concerns. I'm not backing him up like "he can take as long as he wants" lol I'm just sayin hey that's how it goes with him. And understanding that is half the battle. Do I run MY biz like that? No. But he can do his however he's able to. If I needed trays next week and/or step by step contact, I would not order from him cuz that ain't gon happen. I'd already read that time and communication have been issues with him before I ordered. That's pretty much public knowledge as was said, this post happens every few months. I decided it's Not a big deal to me as long as I get what I ordered.Well, as I said, I'm not justifying anything, just explaining it.Im kind of surprised by everyone is backing him up on it. "No reason to keep complaining about it" Really? What if it was a trade on here and I took 10+ weeks to respond after receiving your end? No emails, no responses, no nothing... All the while Im making trades with everyone else.
However, to address your hypothetical, there's a huge difference between Forrest and you: you've been here for a month and have one positive feedback, whereas Forrest has been doing this for years across multiple cigar forums, for hundreds of BOTLs, and has never, ever stolen anyone's money. Taking a while and being to busy to respond to e-mails is par for the course and always has been. With someone who's new and untested, we're really worried about the "if." With Forrest, it's not a question of "if", just "when."
I actually Wish he WAS better at CS. The product is great but the experience for many leaves a lot to be desired and that's a bit unfortunate.
Last edited: