Cigary43
Just Another Ashhole
Cutters are like anything on the market...whatever does well for you is your favorite cutter..just like lighters. I have a dozen cutters of all types...Boston V Cutter...Palio, Xikars, Cuban Crafter Perfect Cutter ( it really does make perfect cuts ) scissor cut. The thing about Palio and Xikar is that they are warranted for life and that is a pretty good deal but it still have to be able to cut your cigar. I've got to think that the one you have is a defect and you should take that back to a place where you can trade it in...try your new one out before leaving to ensure you have a good one.