Problem with Palio cutters

[Jfire]

My original (from 2008) is still going strong. At least 1700 cigars later if not more. I won't bring it to herfs. Too valuable in my mind. I have two others I bought as back ups for the next 20 years. (The others are USA built as well)


Sent from my iPhone using Tapatalk

 

[Smoqman]

All of mine quit on me, had various problems, etc. My local wasn't happy about their "new" return policy… And couldn't replace mine on the spot. I tried contacting them, even sent a private message to someone through the forum… I never got a response. Unbelievably bad customer service (for me).

I threw them in the trash and started using other cutters.

Just my two cents, I'm sure others have had great success as mentioned elsewhere in this thread.

 

[AbeFroman]

I just stick to scissors these days. I had a Palio and liked it, but after some heavy use it started falling apart so I switched. Nice cutter, but there's better options out there IMO.

 

[icehog3]

Mine is still going strong after 11 years. Have a couple more than I haven't even used yet, so I think I'm good for life.