The singular reason i chose the xi cutter and the eris is because of what people had said about xikar's warranty. I am 100% confident that they will honor the warranty no matter what.
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BOTL UPCOMING MAINTENANCE
Hi Everyone, as mentioned in my introduction post, BOTL needs quite a bit of updating, patching and whatever else I might come across. Over the next few weekends BOTL may be unreachable on occasion as I do migrations or updates, etc. Just be patient - we'll be back! I'll generally try to keep these maintenances until later in the evenings.
Props to Xikar
- Thread starter smokinghole
- Start date
Love the products and the people at Xikar! I have a cutter I need to send in for repair, when I do I'm sure it will be taken care of ASAP.
I think this might be at the shop's discretion. I asked at 2 of the shops here in Atlanta and both of them told me they would swap but only for an identical item.
I was in line at Cigars International waiting to buy some smokes. While in line, I turn to my friend Derek (Derek88) and tell him how I need to send my Xikar cutter in for repair as it isn't closing properly. The gentleman at the counter overhears the conversation, asks me for my cutter, takes it, and places a brand new one into my hands. Apparently if anything goes wrong with your Xikar device, you can take it into any licensed Xikar dealer and they'll swap it out on the spot. I love the brand and their lifetime warranty.
Next to the EX, the NXT is my favorite.