Update: Hair in a cigar????

[problemsolverjc]

Classy move by a great cigar company!

 

[dharbolt]

Well said. ^^

 

[Madcox]

Classy move indeed! They did the right thing and any company that does what is right has got my business! Kudos to My Fathers Cigar!

 

[smokinmike]

Ugh definitely will be double checking my smokes from now on. But the company did the right thing.

 

[Master Shake]

I give them an F for English usage and an A++++ for being a classy company and coming through for you and more than making up for the incident. Always glad to see a company that I like do the right thing and makes me want to continue to support them.

 

[Sirspanksalot]

I wonder if they would hire me to type these things out for them lol

 

[CJM9177]

Update: Checked the mail today and My Father cigars proves why they are one of the best in the business. Still curious as to what it was and how it happened but I think it will remain a mystery.

Thats awesome that they stand behind their products like this. Great people. That was pretty wierd man lol. Glad you got reimbursed

 

[Heath]

That's a very classy move! Way to go MF. It is too bad more companies do not stand behind their product. Seems like the cigar industry as a whole has some of the best customer service out there. Now in this day in age any other type of company will tell you to GFY before they stand behind their product. Applause for MF.

 

[Mr.Maduro]

That it fantastic! If all CS could be this good.

 

[YodisMatt]

Very awesome.

 

[zama80]

Awesome response to the problem. One cigar to replace the bad one, and a fiver for the trouble.

 

[SmokinNukie]

Good stuff. My Father is one of my favorite companies.

 

[MUNKY]

Very nice to here!

 

[gravel]

Classy for sure. Glad they took care of you.

On a lighter note, this whole episode is reminiscent of the Bob and Doug McKenzie "mouse in the bottle" bit.

 

[rraming]

That was rolled by the rat roller-was the cigar toothy?