Xikar warranty is wonderful

[heavyd]

I sent two lighters back to Xikar last week, a Trezo and a Tech lighter. Both had burn issues after heavy use and the paint was chipping from the Trezo. Today I received two brand new replacements...in less than a week. I truly expected them to repair the lighters, if possible, not send brand new ones. These lighters had HEAVY use. What a great company

 

[zirotti]

They are awesome for sure. I asked if I could Fedex in a lighter instead of USPS, and they accomdated. Then they sent back a new one with a nice little leather sleeve for my Xi2.

 

[CO Smokes]

the best part with them is they don't ask ANY questions. no matter what the issue is, they'll replace it

 

[CigarGavin]

I had a 2 year old cutter that had plenty of abuse, they traded me a new one quickly and without question.

 

[HarleyMark13]

Never had any issues concerning warranty returns, love a company that stands behind their products.

 

[iCraig]

Never had any issues concerning warranty returns, love a company that stands behind their products.

Yeah, if only their products were better quality. I've had to replace my lighter 4 times in the last year. That's ridiculous for a $50 lighter.

 

[mtbarista]

Yeah, if only their products were better quality. I've had to replace my lighter 4 times in the last year. That's ridiculous for a $50 lighter.

+1, but there stuff does look pretty