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nc_6789

Nick
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Jun 11, 2015
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4,338
Location
NJ
THE GOOD AND THE BAD


O boy let's start with the good.

With thanks to @nc_6789 and the sns store.

Now the bad.

My groomsman cigars came in! Just going to paste the email I sent them. Also I'm keeping the name confidential until I can post a positive or negative feedback from the situation.

-"I regret that I have to inform you that I received my order with some significant damages. The shipping boxes had only slight bumps in them. It apears they may have slid forward and out of there little trenches or down and out causing the damage somehow even though the boxes were re shrink wrapped. Also they were a bit dry and maybe this was added cause to some fragility in them. 14 of the 30 got there unscathed. 6 had major foot damage. 4 had cracked or missing caps. 6 had the pigtails gone and small cracks. Admitently these 6 would be minor and not worth writing for if it wasn't for the rest, as casualties are sometimes expected. How would you like to resolve this? The cigars were for my wedding in December. Do you have inventory for replacements? Aslo below are some attached pictures."-



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They really made the shirt?!?! I missed out fml
 

Glassman

Glass Gars Guns Garden
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Joined
Aug 27, 2017
Messages
8,312
Location
North East Tennessee
THE GOOD AND THE BAD


O boy let's start with the good.

With thanks to @nc_6789 and the sns store.

Now the bad.

My groomsman cigars came in! Just going to paste the email I sent them. Also I'm keeping the name confidential until I can post a positive or negative feedback from the situation.

-"I regret that I have to inform you that I received my order with some significant damages. The shipping boxes had only slight bumps in them. It apears they may have slid forward and out of there little trenches or down and out causing the damage somehow even though the boxes were re shrink wrapped. Also they were a bit dry and maybe this was added cause to some fragility in them. 14 of the 30 got there unscathed. 6 had major foot damage. 4 had cracked or missing caps. 6 had the pigtails gone and small cracks. Admitently these 6 would be minor and not worth writing for if it wasn't for the rest, as casualties are sometimes expected. How would you like to resolve this? The cigars were for my wedding in December. Do you have inventory for replacements? Aslo below are some attached pictures."-



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So sorry about that for you man.... :(
 

irratebass

www.blindmanspuff.com
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49   0   0
Joined
Sep 29, 2014
Messages
6,184
Location
Mooresville, IN
THE GOOD AND THE BAD


O boy let's start with the good.

With thanks to @nc_6789 and the sns store.

Now the bad.

My groomsman cigars came in! Just going to paste the email I sent them. Also I'm keeping the name confidential until I can post a positive or negative feedback from the situation.

-"I regret that I have to inform you that I received my order with some significant damages. The shipping boxes had only slight bumps in them. It apears they may have slid forward and out of there little trenches or down and out causing the damage somehow even though the boxes were re shrink wrapped. Also they were a bit dry and maybe this was added cause to some fragility in them. 14 of the 30 got there unscathed. 6 had major foot damage. 4 had cracked or missing caps. 6 had the pigtails gone and small cracks. Admitently these 6 would be minor and not worth writing for if it wasn't for the rest, as casualties are sometimes expected. How would you like to resolve this? The cigars were for my wedding in December. Do you have inventory for replacements? Aslo below are some attached pictures."-



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That's some complete bullshit! I hope they make this right, and if not you tell us who it was, so we can flame the fuck out of them.

Love the shirt and sticks, and sticker in the 1st pic though.

*Self proclaimed Room 101 whore*
 
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Joined
Mar 6, 2017
Messages
1,243
Location
Munroe falls, OH
That's some complete bullshit! I hope they make this right, and if not you tell us who it was, so we can flame the fuck out of them.

Love the shirt and sticks, and sticker in the 1st pic though.

*Self proclaimed Room 101 whore*
He was quick to respond and made it right. Didn't have any more afrs so he offered a refund of the 16 or to replace by sending 3 boxes of JAIME GARCIA RESERVA ESPECIAL LANCERO(. Interesting size. It's not really a lancero but theyre calling it one because of the pigtail (?). Great smoke that the wedding party should enjoy. Now I got some free afrs and a personal stash of boogered up ones too I think it's worth the slight hassle. It was a heart sinking moment when I opened the first box and saw the carnage. I asked to share his info as he offers great prices and doesn't limit htf regional stuff to singles or fivers. Waiting on his reply from him for the plug.

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irratebass

www.blindmanspuff.com
Rating - 100%
49   0   0
Joined
Sep 29, 2014
Messages
6,184
Location
Mooresville, IN
He was quick to respond and made it right. Didn't have any more afrs so he offered a refund of the 16 or to replace by sending 3 boxes of JAIME GARCIA RESERVA ESPECIAL LANCERO(. Interesting size. It's not really a lancero but theyre calling it one because of the pigtail (?). Great smoke that the wedding party should enjoy. Now I got some free afrs and a personal stash of boogered up ones too I think it's worth the slight hassle. It was a heart sinking moment when I opened the first box and saw the carnage. I asked to share his info as he offers great prices and doesn't limit htf regional stuff to singles or fivers. Waiting on his reply from him for the plug.

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Hell yeah, he made very good as far as I'm concerned, glad it all got worked out, and you're happy bro.

*Self proclaimed Room 101 whore*
 
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