Is Small Batch Cigars really on of the Best?

[MrSmallBatch]

You Bet They Are!!!
Last week (Friday) I ordered a 10 pack of Viva Republica Advanced Warefare Corona. Monday of this week, I received the package. Now that's fast! However, there was a problem, as they accidentally sent me the wrong sticks. they sent the standard Warfare Corona, not the Advanced Warfare Corona. Hey, no big deal, it happens. I sent them and email and with in about 15 minutes I get a phone call from them.

Of course, they apologized and said that they would send the correct cigars out asap! Great! I said that I would put the wrong ones in the mail, back to them the next day. Well, that didn't work for them. Instead, they asked me to keep them and enjoy them, as it was they're error.

WOW! it just does not get any better than that!!!
BTW, I got the next box today (Wednesday).

Thank you for your understanding! I loved your message and how you started out with a positive before letting us know we messed up the cigars. I think your words were "great shipping time".

Enjoy all those coronas!
Andrew

 

[tedp]

Ordered Wednesday afternoon, package arrived this morning. It doesn't get any better!

 

[hakoomay]

ordered mine on wed afternoon, got it thursday noonish.

better than amazon prime!

 

[Brent Strande]

I've only had good experiences the half dozen or so times that I've ordered from them!

 

[IronW]

I've only ordered from them once, got a 4 pack of the RoMa Craft Aquitaine Anthropology for the CoM and used a one day only 20% off. They shipped out in less than 30 minutes and arrived two days later. Not only did they ship fast but they arrived in a Boveda humidor bag! I've never had a company do that before and their prices are good. They will most definitely be getting more of my business

 

[hakoomay]

I've only ordered from them once, got a 4 pack of the RoMa Craft Aquitaine Anthropology for the CoM and used a one day only 20% off. They shipped out in less than 30 minutes and arrived two days later. Not only did they ship fast but they arrived in a Boveda humidor bag! I've never had a company do that before and their prices are good. They will most definitely be getting more of my business

What I appreciate from SBC is the fact they meticulously package the order and ship it out fast.

 

[knw247]

To add what everyone has said. Small batch has earned their place as the first place I look to buy cigars.

 

[Koujo]

Great shop. Over the last year the majority of my cigars came from there.

Sent from my HTC One_M8 using Tapatalk

 

[joe45]

I have placed an order on Saturday afternoon and got my cigars on Monday. They are in CA and I live in Missouri. How day do dat?

I had the same thing happen with shipping to illinois. I don't know how that is even possible. Definitely great to deal with.

 

[Wasatch_B]

While back, before I'd realize that Caldwell cigars are terribly constructed and one of the worst "premium" cigars on the market, I ordered a 5 pack of the king is dead from small batch. I assumed that my issues had to do with shipping. Sent a few pics of my issues to Andrew and he shipped me a new fiver. Top notch site and incredible customer service.

 

[Happy Idiot]

Botl is 10 percent off even a 5er free ship.. get it in 3 days.

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[hakoomay]

Botl is 10 percent off even a 5er free ship.. get it in 3 days.

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They some times run 20% specials. SBC is hard to beat in terms of service and reliability.

Don't doubt, just order! Lol

 

[Happy Idiot]

They some times run 20% specials. SBC is hard to beat in terms of service and reliability.

Don't doubt, just order! Lol

Get a 5er, 20 percent off in 3 days. Why is this an issue?

 

[Happy Idiot]

And free shipping.

 

[Kingpin]

I placed an order early Tuesday night. It was waiting for me when I got home on Thursday, from one side of the country to the other in less than 48 hrs.. Cant beat that.